In the realm of Lean Six Sigma, identifying customer needs is paramount. To achieve this, a powerful tool emerges: the Critical to read more Quality (CTQ) Tree. This structured representation segments complex processes into smaller, controllable elements. The CTQ Tree pinpoints those characteristics that are absolutely vital to customer satisfactio… Read More

The Define phase of a Lean Six Sigma project is pivotal to success. It sets the stage for all subsequent phases by clearly defining the project scope, goals, and expectations. , Therefore, achieving stakeholder alignment during this phase can be difficult. Stakeholders may have diverging interests, priorities, and perspectives, which can cause del… Read More

Achieving success within the Lean Six Sigma framework depends heavily on a thorough understanding of Critical-to-Quality (CTQ) characteristics. CTQs represent the factors that directly influence customer satisfaction and product performance. By recognizing these crucial CTQs early in the process, organizations can concentrate their improvement effo… Read More